Privacy Policy

When you visit FritzandFancy.com (the Site), we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, click HERE. 

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

FritzandFancy uses automated devices and applications provided by third parties, such as Shopify. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance, and user experiences. These entities may use cookies and other tracking technologies which collect information to perform their services. We do not share personal information that we collect directly with these third parties. However, these third parties may collect personal information directly through the use of cookies and other tracking technologies. For an explanation of the information collected by these third parties and their respective privacy policies, please go to Google's Privacy Policy. Those wishing to opt out of Google Analytics data collection should use the Google Analytics Opt-Out Browser Add-on.

Please note that these third parties use cookies — text files that are stored on your computer and that enable an analysis of your use of the Site. You can prevent the collection of data concerning your use of the Site (including your IP address), which are generated by the cookie, and the processing of that data by Google by downloading and installing the browser plug-in that is available under the following link: Google Analytics Opt-Out Browser Add-on.

Fritz and Fancy collects transaction information and browser behaviour on our website. Fritz and Fancy may use such information to offer you recommendations for products and services that are relevant to your interests. Fritz and Fancy uses the services of trusted third parties to offer you meaningful recommendations during the online experience. Fritz and Fancy shares IP address, unique ID number, and shop and browsing behaviour with the third-party service provider on an aggregate basis but does not share personal information for these purposes.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;

• Screen our orders for potential risk or fraud;

• To develop, enhance, market, sell or otherwise provide information, products or services;

• To conduct or administer contests, sweepstakes or other promotions in which you have participated;

• To contact you and to respond to any communications that you may have had with us;

• To enforce Fritz and Fancy's Terms of Use or comply with this Privacy Policy; and

• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Mailing List

Should you choose to opt-in to our newsletter emailing list, we use Shopify Mail to store your email address in order to send you the latest news about products, sales, special promotions, events and blog posts.  Your email address will be used for this purpose only and will not be shared with 3rd parties.  You can unsubscribe at anytime by selecting ‘unsubscribe’ at the bottom of any newsletter we send you.

Sharing of Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information HERE.

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information HERE. You can also opt-out of Google Analytics HERE.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page.

You can opt out of targeted advertising by using the links below:

• Facebook
• Google 
• Bing 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

If you have questions, or if you would like to make a complaint, please contact us.